Privacy Policy
Effective Date: April 17, 2026
Last Updated: April 17, 2026
At Art Pickleball, we respect your privacy and are committed to protecting the personal information you share with us through our website.
This Privacy Policy explains what information we collect, how we use it, when we may share it, and what rights you may have regarding your personal information. It applies to information collected through our website, contact forms, email communications, and related online interactions.
By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
Art Pickleball is a manufacturer and supplier of pickleball products and related custom solutions. Our website is intended primarily for business inquiries, product sourcing, custom project discussions, and general company information.
If you have any questions about this Privacy Policy or how we handle your information, you may contact us at:
Art Pickleball
Suzhou Rola Fitness Co., Ltd.
NO.111, Taijiashan road, Binxi district, Yushan Town, Shangrao City, Jiangxi Province, China, 334799
Email: [email protected]
Phone: +86-18817326078
2. Information We Collect
We may collect the following types of information:
a. Information You Provide Directly
When you fill out a contact form, request a quote, send us an email, or otherwise communicate with us, we may collect information such as:
- your name
- company name
- email address
- phone number
- country or region
- product requirements
- order or project details
- any other information you choose to provide
b. Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies and similar technologies. This may include:
- IP address
- browser type
- device type
- operating system
- pages viewed
- visit date and time
- referring website or source
- general location data based on IP
Websites commonly collect technical data such as IP address, visit time, browser, operating system, and page usage information for analytics, security, and site administration purposes.
c. Cookies and Similar Technologies
We may use cookies, analytics tags, and similar tools to improve website performance, understand visitor behavior, and support marketing or remarketing activities.
3. How We Use Your Information
We may use your information to:
- respond to inquiries and quote requests
- communicate with you about products, services, or projects
- provide customer support
- improve our website, content, and user experience
- analyze website traffic and performance
- maintain website security and prevent misuse
- comply with legal obligations
- manage our business operations and internal records
4. Legal Bases for Processing
Where applicable under data protection law, we may process personal information based on one or more of the following grounds:
- your consent
- the performance of a contract or pre-contractual request
- our legitimate business interests
- compliance with legal obligations
Under the GDPR, organizations need a lawful basis for processing personal data, and individuals in the EU have rights over that data.
5. How We Share Information
We do not sell your personal information in the ordinary course of our business.
We may share personal information with selected third parties when necessary, including:
- website hosting providers
- analytics providers
- CRM or inquiry management tools
- email service providers
- advertising or marketing platforms
- IT, security, and technical support providers
- legal, accounting, or regulatory advisors
- government authorities or other parties where required by law
We only share information as reasonably necessary for business, operational, legal, or security purposes.
6. International Data Transfers
Because we may work with international customers, suppliers, service providers, and technical platforms, your personal information may be transferred to and processed in countries other than your own.
Where required, we take reasonable steps to protect personal information during cross-border transfers in accordance with applicable law.
The GDPR governs how personal data of individuals in the EU may be processed and transferred, including when organizations outside the EU target people in the EU.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- responding to your inquiries
- maintaining business and transaction records
- meeting legal, tax, accounting, or compliance requirements
- resolving disputes
- enforcing our agreements
Retention periods may vary depending on the type of information and the purpose for which it was collected.
8. Data Security
We use reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet or method of electronic storage is completely secure. For that reason, we cannot guarantee absolute security.
The FTC’s business guidance emphasizes understanding what data a business collects, how it flows, and who has access to it as a core part of reasonable data security practices.
9. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information.
These rights may include the right to:
- request access to personal information we hold about you
- request correction of inaccurate information
- request deletion of your personal information
- object to or restrict certain processing
- withdraw consent where processing is based on consent
- request information about how your data is used
- opt out of certain data sharing or marketing uses where applicable
EU data protection rules provide individuals with rights over their personal data, and California’s CCPA gives consumers rights related to the personal information businesses collect about them.
To exercise your rights, please contact us at [email protected].
We may need to verify your identity before responding to certain requests.
10. California Privacy Rights
If you are a California resident, you may have specific privacy rights under the California Consumer Privacy Act, including rights to know, access, delete, and correct certain personal information, as well as the right to limit or opt out in certain circumstances. The California Attorney General states that the CCPA gives consumers more control over the personal information businesses collect about them.
If applicable, California residents may submit privacy requests by contacting us at:
Email: [email protected]
We will not discriminate against you for exercising applicable privacy rights.
11. EU / EEA Privacy Rights
If you are located in the European Union or European Economic Area, you may have rights under the GDPR, including the right to access, rectify, erase, restrict, object, and, in some cases, data portability. EU guidance also explains that the GDPR can apply to organizations outside the EU that target people living in the EU.
If you believe your data has been handled improperly, you may also have the right to lodge a complaint with a competent data protection authority.
12. Cookies
Our website may use cookies and similar technologies to:
- remember user preferences
- improve website functionality
- understand visitor behavior
- measure traffic and performance
- support advertising and remarketing activities
You can usually control cookies through your browser settings. Disabling some cookies may affect website functionality.
13. Third-Party Links
Our website may contain links to third-party websites for your convenience or reference. We are not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to review their privacy policies separately.
14. Children’s Privacy
Our website is not directed to children, and we do not knowingly collect personal information from children.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website features, legal requirements, or privacy practices.
Any updates will be posted on this page with a revised “Last Updated” date.
16. Contact Us
If you have questions about this Privacy Policy or want to submit a privacy-related request, please contact us at:
Art Pickleball
Suzhou Rola Fitness Co., Ltd.
NO.111, Taijiashan road, Binxi district, Yushan Town, Shangrao City, Jiangxi Province, China, 334799
Email: [email protected]
Phone: +86-18817326078

